“She wasn’t sick, she’s just Scottish.” Those are the words from the mom of a teen who was refused permission to board a plane.
14-year-old Grace Wain was leaning up against her mother as they approached check-in for a flight to the Maldives.
That, and he pale complexion, led Etihad airlines employees to call her sickly and say she would not be permitted to board the flight.
Her stunned father Paul, recently retired from the Royal Navy, said: “I told them, ‘We live in Scotland.
“She is a redhead and she has a pale complexion. That’s just the way she is.”
— 975 wabd (@975wabd) July 13, 2015
An Etihad spokeswoman said: “Staff were concerned about the well-being of a young passenger ahead of a lengthy flight.
“The team called for a medic who examined the child and requested a ‘fit to fly’ letter from a doctor, allowing the family to board. Our team on the ground continued to provide support ahead of the flight.
That’s right, the family was forced to go as far as to get a doctor’s note clearing her daughter to fly. They were able to track down their general practitioner and he wrote the most concise letter possible for the airline.
After the ordeal was over and the family landed in Maldives, they came across another problem – their luggage didn’t make the trip with them. I bet it was because they were ginger suitcases too.